Yes, but only in an emergency. It's a single flat key that easily fits in your wallet.
In the cylinder's box, you'll find a code card with a number. You can use it to order extra keys from an authorized local locksmith or the cylinder's manufacturer.
Yes! We made sure to make it an important case and decided to use an online cloud to store user data and keep it only in assigned tokens. Therefore none of your details used for operating a smart lock is stored online. However, with your permission, we may use your information for marketing purposes. These are independent of your smart lock data, and you can always unsubscribe from marketing contacts.
Yes! Integrating the tedee smart lock with the channel management platforms - Smoobu and Guesty - ensures that access is automatically granted. Check out our blog post for more information.
You can still open with a standard key. Also, you can log in to the tedee app and unlock the door with any other device. Maybe ask a neighbour to use their phone?
